-40%
Giant Columbian Mystery/Ramshorn Snails-6
$ 6.33
- Description
- Size Guide
Description
Giant Columbian Mystery/Ramshorn Snails-6Comes with 6 baby snails, these are NOT adult size snails, they range from pea to dime in size. Great for cleaning tanks or as feeder snails. Beautiful to look at. See pictures for adult and baby size(shipping size).
SHIPPING: WE SHIP USPS PRIORITY
We COMBINE SHIPPING. We ship on Monday’s and Tuesday’s excluding Federal Holidays when USPS doesn’t deliver, in these situations we will ship out your order on the following shipping day. Cut off for shipping for Monday is at 6pm EST on Sunday and the cut off for Tuesday shipping is at 6pm EST on Monday. We apologize for any inconvenience this may cause but we do this to avoid packages getting stuck out in weekend traffic. We only ship in the USA, including all 50 states, D.C. and Puerto Rico. We are not the USPS and cannot control how long it takes for packages to arrive. We ship out healthy snails but when dealing with live animals and shipping things can get unpredictable. Please be mindful of your local weather. We supply a ice packs when needed. Ships Priority Mail and Priority Express(ships in same box with a Express label and sticker), your choice, either typically work great however the faster your live product arrives the best chance it has at survival so suggest Express. Please keep a close eye on tracking and get you snails out as soon as possible and get them where they’re going
REFUNDS and RE-SHIPPING:
We do offer refunds or will re ship, if snails are DOA or you have any other issues please contact us within TWO hours of delivery and send pictures of snails, package and label so we can begin the process. On re-ships we will attempt to resend once, no additional charges. On refunds we will issue a full refund. You must do the above steps to be eligible for either.
OUR OFFICE HOURS:
Sunday-Monday: 8am-6pm, We are here to assist you 7 days a week from the hours of 8am-6pm. These times are for EST. If you contact us before or after these hours we will respond to you ASAP. Please keep in mind the time difference for your area. If marked on vacation please keep in mind we may not be able to respond as quickly as normal but will get to you ASAP.
FEEDBACK:
We love to receive positive feedback from our customers but if you feel like we have not meet your expectations please let us know so we can make you happy. Thank you for your purchase